Thanks for visiting the Apple Support Communities. If I understand your question, you'd like to know whether the Adobe Creative Suite 6 Master Collection will work in macOS 10.13 High Sierra. I'm happy to help you get some information on that!
Desktop applications included with a Creative Cloud membership are available in both Mac OS and Windows versions. Adobe Spark included to make fast and easy to create graphics, web pages, and video stories anywhere. Adobe Portfolio comes free with any Adobe Creative Cloud plan to create beautifully simple creative portfolio websites. (If the Adobe Extension Manager isn't installed, download it here.) From the product list, select the Adobe application that's experiencing a problem. Disable or turn off all extensions. If the problem ceases, reenable one extension at a time and try working with the Adobe application that's experiencing a problem. Next, use the Adobe CC Cleaner Tool to remove any traces of the Adobe apps that may remain, restart the computer, and then try installing the Creative Cloud desktop app again. If the extracted installer is located in a folder with a long file name, is nested within too many folders, or is running from a network drive, there is a much higher. In fact, I would be not at all surprised if Apple doesn’t begin phasing out the 13″ and 15″ MB Pros in favor of the MacBook Air; keeping only the 17″ MB Pro at the top end. The only down-side to running Adobe CS5 on the MacBook Air is the lack of support for Lion’s new features like Full Screen and Resume – but those will no doubt. Jonathanv65223347, I am sorry, but both the Adobe Creative Cloud desktop application, the shared components, and Adobe CC applications will need to be installed on the APFS volume that is not formatted to be case-sensitive.
Adobe indicates in their support article Installing Creative Suite on macOS 10.12 (Sierra) that: Creative Suite applications are not supported on macOS 10.12 (Sierra) and therefore, many of the Creative Suite installers may not function normally on macOS 10.12.
Since macOS 10.13 High Sierra was released after macOS 10.12 Sierra, it seems as though the same information would apply to High Sierra. However, to be certain I would recommend getting in touch with Adobe. You can check out the system requirements for their Master Collection here:
System requirements | Adobe Creative Suite Master Collection
, and reach out to them directly here: Contact Adobe Customer Care.Have a lovely day.
How to fix Creative Cloud desktop app when it won't open
If the Creative Cloud desktop app won't open and displays any of the following messages, follow the instructions in the message.
- Your apps are taking longer than usual. Relaunch Creative Cloud or restart your computer and try again.
- Loading applications seems to be taking longer than usual.
- Creative Cloud seems to be taking longer than usual to initialize.
If the Creative Cloud desktop app still won't open, try the solutions below until resolved.
Quit the Creative Cloud desktop app in one of the following ways, depending on the version you have installed:
Click the three vertical dots icon in the upper-right corner and choose Quit.
Close all applications that are open on your system.
Restart the computer and launch the Creative Cloud desktop app.
Uninstall the Creative Cloud desktop app using the Creative Cloud desktop app uninstaller.
Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app.
Double-click the downloaded file to begin installation:
macOS:Creative_Cloud_Installer.dmg
Windows:Creative_Cloud_Set-Up.exe
Follow the onscreen instructions to complete your installation.
Quit the Creative Cloud desktop app in one of the following ways, depending on the version you have installed:
Click the three vertical dots icon in the upper-right corner and choose Quit.
Browse to the following location based on your operating system.
The AppData folder is hidden in Windows by default. See Show hidden files, folders, filename extensions | Windows for instructions to access it.
/Users/<user folder>/Library/Application Support/Adobe/OOBE
The Users<user folder>Library is hidden by default for macOS 10.7 and above. See Access hidden user library files | Mac OS 10.7 and later for instructions to access it.
Delete all the files within the OOBE folder, but do not delete the folder itself.
Restart the computer and launch the Creative Cloud desktop app again.
Note:
The app can take slightly longer than usual to load with this solution, as content in the OOBE folder is rebuilt while launching.
If you are on an older operating system, upgrade it to the latest one. The latest version of the Creative Cloud desktop app is supported only on the following operating systems:
- Microsoft® Windows 10 (64 bit only)
- macOS v10.12 and later
Sign in to the Creative Cloud website to begin downloading the Creative Cloud desktop app.
Double-click the downloaded file to begin installation:
macOS:Creative_Cloud_Installer.dmg
Windows:Creative_Cloud_Set-Up.exe
Follow the onscreen instructions to complete your installation.